Privacy Policy

Thank you for visiting vshieldsoftware.com (the "Website"), owned and operated by VSHIELDSOFT INC. ("we," "us," or "our"). We are committed to protecting your privacy and providing a safe and secure online experience. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our Website or use our services. By accessing or using our Website, you consent to the terms of this Privacy Policy.

Information We Collect:
A. Personal Information: When you visit our Website or use our services, we may collect certain personal information from you, including:

  • Contact information (such as your name, email address, and phone number).
  • Billing and payment information.
  • Account credentials (such as your username and password).
  • Information provided when you contact our customer support or submit inquiries or feedback.
  • Any other information you choose to provide to us.

B. Non-Personal Information: We may also collect non-personal information automatically as you interact with our Website. This may include your IP address, browser type, operating system, device information, and website usage data through the use of cookies and similar technologies. This information is used to improve our services and enhance your experience on our Website.

Use of Information:

A. We may use the personal information we collect for the following purposes:

  • To process and fulfill your orders for antivirus and privacy protection software.
  • To provide customer support and respond to your inquiries.
  • To communicate with you about our products, services, and promotions.
  • To improve our Website, services, and overall customer experience.
  • To send you newsletters, marketing emails, and other promotional materials (you may opt out at any time).
  • To detect and prevent fraud, security breaches, and unauthorized access.
  • To comply with applicable laws, regulations, or legal obligations.

B. We may use non-personal information for statistical purposes, to analyze trends, administer our Website, and gather demographic information. This data helps us improve our services and tailor our marketing efforts.

Disclosure of Information:

A. We may share your personal information with third parties in the following circumstances:

  • With our trusted service providers and partners who assist us in operating our business, such as payment processors and shipping companies.
  • With your consent or at your direction, including when you choose to connect with third-party applications or services.
  • In response to a valid request or legal process, such as a court order or government investigation.
  • If we believe in good faith that disclosure is necessary to protect our rights, safety, or property, or the rights, safety, or property of others.
  • In connection with a business transaction, such as a merger, acquisition, or sale of assets.

B. We may also share aggregated or de-identified information that does not personally identify you.

Security:

A. We take reasonable measures to protect the personal information we collect and maintain. However, no method of transmission or storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Third-Party Links:

A. Our Website may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party websites or services. We encourage you to read the privacy policies of those websites or services before providing any personal information.

Children's Privacy:

A. Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a child under the age of 13 without parental consent, we will take steps to delete such information.